Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

TensorPi — a division of
PROMED Soest GmbH
Wasserfuhr 5
59494 Soest, Germany

Email: info@tensorpi.ai
Phone: +49 2921 969 73 130

2. Data we collect

Contact form & newsletter: When you submit a contact form or subscribe to our newsletter, we collect your name, email address, company name, and message content. This data is processed based on your consent (Art. 6(1)(a) GDPR) or for the performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR).

Server logs: Our hosting provider automatically collects access logs including your IP address, browser type, referring URL, and timestamp. This is processed based on our legitimate interest in ensuring website security (Art. 6(1)(f) GDPR). Logs are deleted after 30 days.

No tracking or analytics: We do not use cookies for tracking. We do not use Google Analytics, Facebook Pixel, or any third-party tracking tools.

3. How we use your data

We use the data you provide exclusively to:

• Respond to your inquiries
• Send newsletter emails (if you subscribed — you can unsubscribe at any time)
• Ensure the security and functionality of our website

We do not sell, share, or transfer your personal data to third parties except as required by law or as necessary to provide our services (e.g., email delivery provider).

4. Data storage & retention

All data is stored on servers located in the European Union. We retain your contact data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Newsletter subscriptions are retained until you unsubscribe.

5. Your rights

Under GDPR, you have the right to:

• Access — request a copy of your personal data (Art. 15 GDPR)
• Rectification — correct inaccurate data (Art. 16 GDPR)
• Erasure — request deletion of your data (Art. 17 GDPR)
• Restriction — restrict processing (Art. 18 GDPR)
• Data portability — receive your data in a structured format (Art. 20 GDPR)
• Objection — object to processing based on legitimate interest (Art. 21 GDPR)
• Withdraw consent — at any time, without affecting prior processing (Art. 7(3) GDPR)

To exercise any of these rights, contact us at info@tensorpi.ai.

6. Supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Postfach 20 04 44, 40102 Düsseldorf
www.ldi.nrw.de

7. Cookies

This website does not use cookies for tracking, advertising, or analytics. No cookie consent banner is required because we do not set any cookies. The only cookies that may be present are essential technical cookies set by our hosting infrastructure (e.g., for anti-fraud protection), which are exempt from consent requirements under ePrivacy rules.

8. External services

Fonts: This website uses self-hosted fonts (Inter, JetBrains Mono). Font files are served directly from our own servers. No connection to Google or any other third-party font service is made. No data is transferred externally for font loading.

Cloudflare Turnstile: Our contact form uses Cloudflare Turnstile to protect against automated spam submissions. When you submit the contact form, Turnstile collects technical data (IP address, browser characteristics) to verify you are a human. This data is processed by Cloudflare, Inc. on servers that may be located outside the EU. Cloudflare is certified under the EU-US Data Privacy Framework. For more information, see Cloudflare's Privacy Policy. The legal basis is our legitimate interest in preventing spam (Art. 6(1)(f) GDPR).

Analytics (Umami): We use Umami, a self-hosted, open-source analytics tool, to understand how visitors use our website. Umami does not use cookies, does not collect personal data, and does not track individual users across sessions. All analytics data is stored on our own servers in the European Union. No data is shared with third parties. The legal basis is our legitimate interest in improving our website (Art. 6(1)(f) GDPR).

9. Changes to this policy

We may update this privacy policy from time to time. The latest version is always available at tensorpi.ai/privacy.